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18+ · Play it cool

Responsible Play and Support in the Dogg House Guide

Keep social play within a time and entertainment budget. If spending causes harm, the National Gambling Helpline is available on 0808 8020 133, 24/7.

Call 0808 8020 133

Self-check

Four sentences, one honest answer

Tap every sentence that sounds like you lately. This is a mirror, not a diagnosis, and nothing you tap is stored or sent.

Nothing ticked

Tick every sentence that sounds like you. Nothing is saved or sent anywhere.

Before you play

Set limits before the lobby opens

Limits work when they are set while you are calm, not mid-session.

  1. TimePick a session length and set a phone alarm.
  2. BudgetWrite the pound limit down first. Treat any dollar price as a separate figure to check against it.
  3. PauseTake a break after every session, and a longer one after a bad run.
  4. StopWhen time or budget runs out, close the app. No top-ups.

Virtual coins feel less like money than cash does, which is exactly why a written budget matters. Play with Dogg Coins is entertainment, and a purchase is still real spending.

Talk to someone

Free help, any hour

0808 8020 133

National Gambling Helpline. Available 24/7. This is an independent helpline, separate from the support of any brand.

Remember

You do not need to be sure there is a problem to call. Wanting to talk about how play is affecting you is reason enough.

Operator tools

What the operator’s limits do and do not do

Social gameplay limits

The operator describes Responsible Social Gameplay tools covering time, currency, wager and loss limits, applied after you confirm them.

No GAMSTOP link

The service has no GAMSTOP integration, so a GAMSTOP registration does not restrict it.

Not instant

Nothing promises that a limit takes effect the moment you ask. Plan on your own limits too.

Ask the operator

Questions about these tools go to the operator’s support. We cannot set limits on your account. See contact.

The service is also restricted to eligible US users, so UK readers should not rely on these tools as protection. If you are in the UK, the helpline above is the right place to start.

Someone close

If it is someone you care about

Helpful
  • ask calmly, at a quiet moment
  • offer to sit with them while they call
  • help them write down limits
Unhelpful
  • blaming or shaming
  • lending money to cover play
  • waiting for the perfect moment

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